Job Head of eCommerce Channel, Macquarie Park

Head of eCommerce Channel

• Location: Brisbane or Sydney

• Hybrid and Flexible working environment

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.​

Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.​

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers. ​

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.​

B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.​

Find out more about our mission to bring health in your hands at https://www.opella.com.​

About the job

Are you a visionary eCommerce leader with a passion for driving sales growth in the fast-moving consumer goods (FMCG) or Consumer Healthcare industry?

Our Head of eCommerce Channel opportunity is an exciting and dynamic leadership role with an influential business-wide with the responsibility of advancing our Opella eCommerce offer and customer journey. Reporting directly into the Head of Commercial CHC, this role is responsible for leading and executing Opella Australia's eCommerce initiatives to achieve revenue, growth, market share and profitability targets.

Role Responsibilities:

• Develop and execute a comprehensive e-commerce strategy, encompassing both omni-channel and pure-play approaches

• Lead and mentor a team of 2 x Direct Reports to deliver eCommerce Market Share Growth as well as global, regional and ANZ commercial objectives

• Actively engage and collaborate with internal stakeholders across departments to ensure alignment with e-commerce initiatives

• Utilize your experience working with major retailers to establish strong partnerships and implement joint business planning for mutual success

• Employ your shopper and trade marketing expertise to create compelling online shopping experiences that resonate with customers

• Identify emerging trends, technologies, and consumer behaviors to capitalize on opportunities in the digital space

• Collaborate closely with marketing, sales, and agency and customer teams to ensure a seamless online shopping experience

• Monitor and analyze performance metrics, making data-driven decisions to optimize our offers

• Drive innovation and stay ahead of industry best practices to maintain a competitive edge

• Build eCommerce capability and understanding throughout the organisation to ensure that we have a BiC eCommerce focussed business

• Identify new channel opportunities in the E-Commerce, Last Mile delivery, Direct to Consumer Space (including CBEC ex China)

• Lead the execution of the online RTM/ GTM Model including but not limited to: distributor selection and management, delivery and executional standards following the ACES (Assortment, Content, Experience, Search) principles

• P&L responsibility

• Manage the top-to-top relationship with our key cross channel E-Commerce distributor partners across the ANZ region

• Ensure all relevant SKU’s are fully distributed across all E-commerce channels/ retailers

About You

Experience:

• At least 5 x years Commercial experience in a previous Sales/Category/or Trade Marketing capacity with minimum 3 x years’ experience working in eCommerce Customer Partnerships within a global FMCG, or Consumer Retail organisation

• Proven customer leadership and negotiation background with key customers and online retailers

• Previous P&L responsibility

Soft and Technical skills:

• Technical eCommerce and digital knowledge is a must

• High level of cross-functional collaboration and influencing skills

• Strong Financial and analytical skills and the ability to translate data into actionable insights

• Results-oriented individual with a "hands on" style

• Adaptable to a fast-paced, high-growth, changing environment

• Customer-oriented and excellent inter-personal skills

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

https://www.opella.com/en/careers

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